Privacy Policy
for LTS Consulting
Who we are
LTS Consulting is committed to providing quality services to you and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What personal data we collect and why we collect it
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, email addresses, and phone numbers.
This Personal Information is obtained in many ways including but not limited to:
- Directly from you when you interact with our website, use our services, or communicate with us (e.g., through forms, email, phone)
- Automatically via cookies and similar technologies when you visit our website
- Third parties, where you have given consent (e.g., social media, marketing partners).
We may collect and hold personal information that is necessary for our business activities and services, including but not limited to:
- Name, contact details (address, phone number, email)
- Date of birth, gender, and other demographic information
- IP address, browser type, and other technical data collected via cookies
- Any other information you provide directly via our website or other means.
We collect your Personal Information for the primary purpose of providing our services to you, marketing, managing your interactions with us, communicating with you and improving our website and services through data analysis.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Cookies and Analytics
We use cookies and similar tracking technologies to enhance your experience on our website, including:
- Analytics cookies to understand how visitors use our site
- Functional cookies to remember your preferences
- Advertising cookies for marketing purposes.
You can modify your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google – external site.
Our website also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Our employees, contractors, and service providers to the extent necessary to operate our business
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
We will not sell or rent your personal information to third parties.
Opting out of marketing communications
We may, from time to time, send you newsletters, and information about our services. You can opt out of receiving further such communications by notifying us using our contact details or by clicking the “unsubscribe” option at the bottom of any marketing e-mail received from us.
Security
We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. This includes physical, electronic, and procedural safeguards. However, no data transmission over the internet is fully secure, and we cannot guarantee the absolute security of your information.
Access/correction/updating personal information
You can contact us to access, correct or update your personal information. Under the Privacy Act 1988 (Cth), you have the right to:
- Request access to the personal information we hold about you
- Request corrections to your personal information if you believe it is inaccurate, incomplete, or out of date.
To request access or corrections, please contact us.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Level 23, 9 Castlereagh Street, Sydney NSW Australia 2000
1300 452 986